Privacy Policy

Introduction

ENIGMATUL Private Limited ("we," "us," or "our") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand our views and practices regarding your personal data.

Information We Collect

We collect several types of information for various purposes to provide and improve our services to you.

Personal Information

When you interact with us, we may collect:

• Contact information (name, email address, phone number)
• Company details (name, address, industry)
• Payment and billing information
• Technical data (IP address, browser type, device information)
• Communication preferences
• Information you provide when contacting our support team

Automatically Collected Information

When you visit our website, we may automatically collect:

• Usage data (pages visited, time spent, navigation paths)
• Technical information about your device and internet connection
• Location data (general geographic region)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver our products and services, process transactions, and manage your account
• Customer Support: To respond to your inquiries and provide technical assistance
• Improving Our Services: To analyze usage patterns and enhance our website and products
• Marketing: To send you information about products, services, and promotions (with your consent)
• Security: To protect against fraudulent activities and ensure system security
• Legal Compliance: To fulfill our legal obligations and enforce our terms

Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our business (payment processors, IT services, shipping companies)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Consent: With third parties when we have your explicit consent to do so

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure data storage with industry-standard protections

While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and performance
• Deliver targeted advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our retention periods are determined based on:

• The nature of the personal data
• The purpose for which it was collected
• Legal and regulatory requirements
• Business needs and obligations

International Data Transfers

As a global provider of automotive equipment, we may transfer your personal information to countries outside of your own. When we do so, we ensure appropriate safeguards are in place to protect your information.

These safeguards may include:

• Transferring to countries with adequate data protection laws
• Implementing standard contractual clauses approved by regulatory authorities
• Adhering to certification mechanisms like Privacy Shield (where applicable)

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.